Jumping Jack Tent Trailers Customer Care
At Lifetime we make quality products and we stand behind them. Our Jumping Jack Trailer line is no exception. Browse FAQ's, use the instructions links and other links, or give us a call and we'll help to keep your tent trailer rolling. Our customer care section is dedicated to answering your tent trailer questions as quickly as possible.
Contact Jumping Jack™ Trailers
Customer Service Hours
The Customer Care office is open Monday through Friday, 7:00 a.m. to 5:00 p.m. (MST) Saturday, 9:00 a.m. to 1:00 p.m. (MST).
Email us: customercare@lifetime.com
Tweet us: twitter.com/lifetimecares
Or call us: +1 (801) 776-8993 (Direct) or +1 (800) 225-3865 (Toll-Free)
For sales inquiries please contact us at: info@jumpingjacktrailers.com
Jumping Jack Tent Trailers Useful Links
- Lifetime.com
- The Lifetime corporate website provides information concerning Lifetime and our vast array of innovative, quality products that fit your lifestyle.
- Trailer Licensing Information
- Lifetime has provided a resource to assist you in gathering Information concerning the licensing of your trailer in your state.
- Company Information
- Provides additional resources about Lifetime Products including links to other related information concerning Lifetime's philosophy and manufacturing processes.
- Warranty & Claims
- Link to information concerning Lifetime's Warranty and Claims policies.
- Buy Jumping Jack Trailers Online
- BuyLifetime.com is your number one online resource for purchasing Lifetime's products. BuyLifetime.com not only carries Jumping Jack trailers and accessories but hundreds of affordable products that feature superior strength and durability.
- Lifetime365
- The Lifetime Blog is we talk about the Liftime products you use every day. It’s also place to engage in open discussion with Lifetime’s in-house experts.
Jumping Jack Tent Trailers Owner's Manuals & Instructions
- Lifetime Jumping Jack Trailer (65013)
- View Instructions PDF
- Jumping Jack Boat Bar Accessory
- View Instructions PDF
- Jumping Jack Cooler Rack Accessory
- View Instructions PDF
- Jumping Jack Kitchenette Top Accessory
- View Instructions PDF
- Jumping Jack Lantern Post Accessory
- View Instructions PDF
- Jumping Jack Propane Rack Accessory
- View Instructions PDF
- Jumping Jack Aluminum Ramp
- View Instructions PDF
- Jumping Jack Spare Tire
- View Instructions PDF
- Jumping Jack Storage Cover Accessory
- View Instructions PDF
- Jumping Jack Water Rack Accessory
- View Instructions PDF
Frequently Asked Questions
- Sometimes the zipper gets stuck on either the tent or the tent bag. Can I use WD-40 or some other type of lubricant on the zipper?
- We recommend that you do not use any lubricant on the zipper. A stuck zipper is often caused by dust and debris, and lubricant will act as a magnet to dust and debris. Use compressed air or wipe the zipper clean with water or solvent like denatured alcohol.
- How much weight can the Aluminum Ramps handle?
- One pair of the 8’ aluminum ramps can handle 1,500 lbs, (680 kilograms).
- How do I remove Mold/ Mildew on my tent?
- We recommend mixing 5 qt water with 1 qt white vinegar and ½ tsp laundry detergent (no bleach). Use a soft bristle brush and gently apply to area, this will kill the mold or mildew but may or may not remove the stain. When finished, allow canvas to dry completely then test area to see if an application of water repellant is necessary. Select water repellants that are silicone based like Aqua-Tite Silicone Water Repellant from Marchem.
- How should I store my Jumping Jack trailer?
- The tent bag that comes with the trailer is weather resistant, not waterproof. We recommend covering the trailer with either a waterproof tarp that will cover and hang over the sides, or purchasing a fitted Jumping Jack Trailer cover available online at www.buylifetime.com.